Effective Date: October 2025
Contact Information:
📞 Phone: (602) 960-1001
✉️ Email: office@yourtotalclean.com
🌐 Website: https://yourtotalclean.com
Who We Are
Your Total Clean (“we,” “our,” “us”) is a locally owned and operated cleaning service based in Mesa, Arizona. Our website address is: https://yourtotalclean.com. We are committed to protecting your privacy and ensuring your personal information is handled responsibly.
Information We Collect
When you interact with our website, we may collect the following types of information:
Comments & Forms: If you leave a comment or submit a form, we collect the information you provide, along with your IP address and browser details to prevent spam.
Media Uploads: If you upload images, please avoid including location data (EXIF GPS). Visitors may download and extract location data from images on the site.
Cookies: We use cookies to improve user experience. Examples include:
Remembering your details when you leave a comment.
Temporary cookies to confirm your browser supports cookies.
Login/session cookies (if applicable) to save login preferences.
Cookies related to publishing or editing articles.
You can manage or disable cookies in your browser settings.
Embedded Content
Our website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you visited those websites directly. These sites may collect data, use cookies, and track your interaction if you are logged in to their platform.
How We Use Your Information
We use your information for purposes such as:
Responding to your inquiries and service requests.
Improving our website and customer experience.
Preventing spam and fraud.
Complying with legal and regulatory requirements.
Data Sharing
We do not sell, trade, or rent your personal information. Limited data may be shared in the following circumstances:
Service Providers: For website hosting, analytics, or spam detection (e.g., automated spam filters).
Legal Requirements: If required by law or to protect our legal rights.
Password Resets: If you request a password reset, your IP address may be included in the reset email.
Data Retention
Comments: If you leave a comment, it and its metadata are stored indefinitely so we can automatically recognize and approve follow-ups.
Registered Users (if applicable): Personal information provided in profiles is stored until the user deletes or updates it. Administrators can also see and edit this data.
Your Rights
You have the right to:
Request an exported file of the personal data we hold about you.
Request deletion of your personal data (except where required to retain it for legal or administrative reasons).
Update or correct your personal information.
To exercise your rights, contact us at office@yourtotalclean.com.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through automated spam detection services.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.